Gaining trust as well as respect in communicating to motivated audiences about science topics.

نویسندگان

  • Susan T Fiske
  • Cydney Dupree
چکیده

Expertise is a prerequisite for communicator credibility, entailing the knowledge and ability to be accurate. Trust also is essential to communicator credibility. Audiences view trustworthiness as the motivation to be truthful. Identifying whom to trust follows systematic principles. People decide quickly another's apparent intent: Who is friend or foe, on their side or not, or a cooperator or competitor. Those seemingly on their side are deemed warm (friendly, trustworthy). People then decide whether the other is competent to enact those intents. Perception of scientists, like other social perceptions, involves inferring both their apparent intent (warmth) and capability (competence). To illustrate, we polled adults online about typical American jobs, rated as American society views them, on warmth and competence dimensions, as well as relevant emotions. Ambivalently perceived high-competence but low-warmth, "envied" professions included lawyers, chief executive officers, engineers, accountants, scientists, and researchers. Being seen as competent but cold might not seem problematic until one recalls that communicator credibility requires not just status and expertise but also trustworthiness (warmth). Other research indicates the risk from being enviable. Turning to a case study of scientific communication, another online sample of adults described public attitudes toward climate scientists specifically. Although distrust is low, the apparent motive to gain research money is distrusted. The literature on climate science communicators agrees that the public trusts impartiality, not persuasive agendas. Overall, communicator credibility needs to address both expertise and trustworthiness. Scientists have earned audiences' respect, but not necessarily their trust. Discussing, teaching, and sharing information can earn trust to show scientists' trustworthy intentions.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

A Brief Philosophical Encounter with Science and Medicine

We show a lot of respect for science today. To back up our claims, we tend to appeal to scientific methods. It seems that we all agree that these methods are effective for gaining the truth. We can ask why science has its special status as a supplier of knowledge about our external world and our bodies. Of course, one should not always trust what scientists say. Nonetheless, epistemological jus...

متن کامل

The relationship among public service motivation, Civic-organizational behavior (obc), and service quality

As one of the motivational theories which define both values and attitudes beyond personal as well as organizational benefits, Public Service Motivation (PSM) model aims to underscore the appreciation of individuals with regard to public interests. If PSM pattern being optional is synchronized with civic-organizational behavior, its effectiveness is manifested in improving service quality. The ...

متن کامل

Avicenna's Anatomical Legacy as Seen Through the Relevant Topics in Modern Anat-omy

Background: Makhaarej Al-Horouf, the study of speech sounds by Avicenna is a valuable piece of work in the study of speech sounds, which was written about ten centuries ago. It contains six chapters on sound, anatomy of vocal tract, and phonetics. It is amazing to find that Avicenna’s explanations are congruent with the findings of modern scholarship in relevant topics. The study was intended t...

متن کامل

Self-Confidence in Psychology and Islamic Ethics: Towards an Interpretive Framework and Its Relation to Trust in God

This paper focuses on self-confidence in psychology in both conceptual and empirical ways and investigates the status of self-confidence in Islamic ethics. Five relevant approaches to self-confidence are identified and then comparatively studied in psychology and Islamic ethics. In addition, an attempt is made to present an appropriate framework to build, boost, and improve self-confidence thro...

متن کامل

Towards Topic-Based Trust in Social Networks

The vast majority of applications consider generic notion of trust of a person to others, which is not restricted to any particular context or situation. Motivated by the financial scenario consuming data from distributed sources on the Web, we argue that we (as information consumers) cannot trust the information publishers or authors in general, however, only regarding the particular topics of...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:
  • Proceedings of the National Academy of Sciences of the United States of America

دوره 111 Suppl 4  شماره 

صفحات  -

تاریخ انتشار 2014